FAQ & PRICES
FAQ & Prices
Please read our Corona Virus Policy The clinic is open. Your safety and health is our priority
Data Use and Consent
Any data collected is strictly private and confidential and is only collected to ensure your wellbeing, identify personal preferences and match your needs with relevant treatments. You have the right to request any personal information regarding yourself.
What happens if I arrive late?
Please leave in plenty of time, and arrive early. Initial assessment forms need to be filled. If you arrive late, we might not be able to see you, we run on time.
Osteopathy and acupuncture
What will happen during my first visit?
You will be asked to fill in a medical form. Specific and general questions will be asked about your health. Your posture observed and a general examination undertaken. This will be followed by elements of neurological, orthopaedic, cranial, abdominal and cardiovascular testing. A report of findings will be presented to you. Time allowing we will start treatment.
How long will your treatment last?
Your first visit is up to 45 minutes. Each visit thereafter is up to 25 minutes. Double appointments are up to 55 minutes
What should I wear?
As with any medical examination, please wear loose clothing. If you have hip, shoulder or upper back problems then you will probably be asked to undress to your underwear. Changing facilities and towels are provided.
Previously Yasin has been an NHS Osteopathic consultant
Yasin smashed N.I.C.E guidelines!!
He fixed his patients upto 4 times quicker than the guidelines
We don't charge you extra for using additional equipment
Can I bring a friend or relative?
We welcome this. They can be with you through assessment and treatment, or sit in the waiting area.
Do I need to see my doctor first?
No. However, some insurance companies require you to see your doctor first.
How much does treatment cost?
£30....Consultation only (up to 15 minutes). If you first want: An opinion, to review your medical report, ask questions.
£60….New patients (up to 60 minutes)
£45....Existing patients (up to 30 minutes)
£90....Double appointment (up to 60 minutes)
£30....Pulsed-Short wave only
£20....Admin fee rounded up to the nearest 15 minutes (letters, reports, phone support etc)
All admin fees to be paid in advance, online.
Most services can be undertaken in '1 quantity' (15 minutes) - for more complex requests, please phone, and we'll state the quantities to enter online.
Once payment is made - please email us on 'www.townosteo.com' and let us know! Or text on 078 55 76 27 21. Remember, state your full name and date of birth - so we can find your file, we have 1000s of patients.
On your first visit, treatment is included if appropriate and time allowing. In nearly all cases we treat straight away. .
Fees are subject to change without notification. Fees will increase annually on the 1st of January in line with Retail Price Index/consumer price index/inflation. No discount or concessionary rate can be given. You are paying for expertise and integrity. Even if treatment is not deemed appropriate, the session fee will still apply.
Please give at least 24-hours notice (excluding weekends or bank holidays) if cancelling/re-arranging an appointment. Otherwise the full fee will have to be charged. Unfortunately no exceptions can be given. Especially due to Covid-19; as this is causing additional administrative and financial pressures on the clinic
Refunds: Because all payments are made online, refunds are now quicker and simpler. We'll refund to the card you used to pay for the appointment.
Please appreciate, we only generate income from bookings. If they are not attended, we can not always fill them at late notice, and we might have had to turn away patients because our diaries were full. We genuinely don’t like to charge – but we are a business too! We do not always have the resources to consider exceptional circumstances either – that would require administrative staff that would invariably put up treatment prices by an average of £7.50 / session. We feel at this time – this is the fairest and simplest policy to offer exceptional quality of private care at prices that can be afforded. Genuinely where we can re-arrange your appointment at no charge we will try our best, even at the last minute. But please accept we cannot always offer this.
Please arrive ahead of all appointments. If you are more than 5 minutes late - will will not be able to treat you.
30 minute appointment means we can use electroacupuncture as well as manipulations in one session!
We use 2 ultrasound machines to maximise amount of treatments you receive
Yasin smashed N.I.C.E guidelines!!
He fixed his patients 4 times quicker than the guidelines