FAQ & Prices
Data Use and Consent
Any data collected is strictly private and confidential and is only collected to ensure your wellbeing, identify personal preferences and match your needs with relevant treatments. You have the right to request any personal information regarding yourself.
What happens if I arrive late?
Please leave in plenty of time, and arrive early. Initial assessment forms need to be filled. If you arrive late, we might not be able to see you, we run on time.
Osteopathy and acupuncture
What will happen during my first visit?
You will be asked to fill in a medical form. Specific and general questions will be asked about your health. Your posture observed and a general examination undertaken. This will be followed by elements of neurological, orthopaedic, cranial, abdominal and cardiovascular testing. A report of findings will be presented to you. Time allowing we will start treatment.
How long will your treatment last?
Your first visit is up to 45 minutes. Each visit thereafter is up to 25 minutes. If you have booked an extended visit, then
What should I wear?
As with any medical examination, please wear loose clothing. If you have hip, shoulder or upper back problems then you will probably be asked to undress to your underwear. Changing facilities and towels are provided.
Can I bring a friend or relative?
We welcome this. They can be with you through assessment and treatment, or sit in the waiting area.
Do I need to see my doctor first?
No. However, some insurance companies require you to see your doctor first.
How much does treatment cost?
Off-peak (9am – 6pm)
£48.50….New patients (up to 45 minutes)
£43.50....Existing patients (up to 25 minutes)
£87.........…Double appointment (up to 55 minutes)
Peak (Starting before 9am and finishing after 6pm)
£57…........New patients (up to 45 minutes)
£52…........Existing patients (up to 25 minutes)
£104.....…Double appointment (up to 55 minutes)
On your first visit, treatment is included if appropriate and time allowing. Most cases - we treat straight away. .
Fees are subject to change without notification. Fees will increase annually on the 1st of January in line with Retail Price Index/consumer price index/inflation. No discount or concessionary rate can be given. You are paying for expertise and integrity. Even if treatment is not deemed appropriate, the session fee will still apply.
Please give at least 24-hours work weekday notice if cancelling/re-arranging an off-peak appointment and 48-hours work weekday notice if cancelling/re-arranging an on-peak appointment, otherwise the full fee will have to be kept. Unfortunately no exceptions can be given.
Please appreciate, we only generate income from bookings. If they are not attended, we can not always fill them at late notice, and we might have had to turn away patients because our diaries were full. We genuinely don’t like to charge – but we are a business too! We do not always have the resources to consider exceptional circumstances either – that would require administrative staff that would invariably put up treatment prices by an average of £7.50 / session. We feel at this time – this is the fairest and simplest policy to offer exceptional quality of private care at prices that can be afforded. Genuinely where we can re-arrange your appointment at no charge we will try our best, even at the last minute. But please accept we cannot always offer this.
Please arrive ahead of all appointments. If you are more than 5 minutes late - will will not be able to treat you.
Sports and remedial massage (Currently not available)
Peak appointments are regarded as weekday after 6pm and Saturdays.
£39… Sports & Remedial Massage (50 minute treatment in an hour slot)
£59…Sports & Remedial Massage (90 minute indulgent treatment)
£05…Taping and strapping. Please mention at the beginning of your massage
A massage, of course! But first; posture and movement assessments will be carried out as well as injury assessment, if required. The appropriate treatment and rehabilitation plan will be created for your personal needs, including rehabilitation exercises to carry out in your own time.
What to wear
Loose fitted clothing is required to carry out postural and movement assessment. Please be dressed appropriately for massage. A massage may require you to remove your outer clothing and adjust your under garments. Changing facilities and towels are provided