FAQ & Prices


Data Use and Consent
Any data collected is strictly private and confidential and is only collected to ensure your wellbeing, identify personal preferences and match your needs with relevant treatments. You have the right to request any personal information regarding yourself.

Cancellation policy
Off-peak requires 24-hour weekday notice. Peak appointments require 48-hour weekday notice. Any less notice will result in the deposit (off-peak) or full-fee (peak) being taken. Please appreciate, we only generate income from bookings. If they are not attended, we can not always fill them at late notice, and we might have had to turn away patients because our diaries were full. We genuinely don’t like to charge – but we are a business too! We do not always have the resources to consider exceptional circumstances either – that would require administrative staff that would invariably put up treatment prices by an average of £7.50 / session. We feel at this time – this is the fairest and simplest policy to offer exceptional quality of private care at prices that can be afforded.Genuinely where we can re-arrange your appointment at no charge we will try our best, even at the last minute. But please accept we cannot always offer this.

What happens if I arrive late?
Please leave in plenty of time, and arrive early. Forms need to be filled. If you arrive late, we might not be able to see you, we run on time.

Osteopathy and acupuncture

What will happen during my first visit?
You will be asked to fill in a medical form. Specific and general questions will be asked about your health. Your posture observed and a general examination undertaken. This will be followed by elements of neurological, orthopaedic, cranial, abdominal and cardiovascular testing. A report of findings will be presented to you. Time allowing we will start treatment.

How long will your treatment last?
Your first visit is up to 45 minutes. Each visit thereafter is up to 25 minutes. If you have booked an extended visit, then

What should I wear?
As with any medical examination, please wear loose clothing. If you have hip, shoulder or upper back problems then you will probably be asked to undress to your underwear. Changing facilities and towels are provided.

Can I bring a friend or relative?
We welcome this. They can be with you through assessment and treatment, or sit in the waiting area.

Do I need to see my doctor first?
No. However, some insurance companies require you to see your doctor first.

How much does treatment cost?

  • Off-peak (9am – 6pm)
  • £48.50…New patients (up to 45 minutes)
  • £43.50…Existing patients (up to 25 minutes)
  • £87…Double appointment (up to 55 minutes)
  • Peak (Starting before 9am and finishing after 6pm)
  • £57…New patients (up to 45 minutes)
  • £52…Existing patients (up to 25 minutes)
  • £104…Double appointment (up to 55 minutes)

On your first visit, treatment is included if appropriate. Prices are subject to change without prior notice. In the clinic; off-peak bookings require a £20 deposit to be paid by card or cash & peak appointments require a full fee to be paid in advance by card or cash. Online payments require a £20 card deposit – with full settlement on arrival to the clinic by card or cash only.

Sports and remedial massage (Currently not available)

Peak appointments
Peak appointments are regarded as weekday after 6pm and Saturdays. As with the

Treatment costs

  • £39… Sports & Remedial Massage (50 minute treatment in an hour slot)
  • £59…Sports & Remedial Massage (90 minute indulgent treatment)
  • £05…Taping and strapping. Please mention at the beginning of your massage

First visit
A massage, of course! But first; posture and movement assessments will be carried out as well as injury assessment, if required. The appropriate treatment and rehabilitation plan will be created for your personal needs, including rehabilitation exercises to carry out in your own time.

What to wear
Loose fitted clothing is required to carry out postural and movement assessment. Please be dressed appropriately for massage. A massage may require you to remove your outer clothing and adjust your under garments. Changing facilities and towels are provided